There was no fault in how the Council has dealt with Ms X’s housing situation. It could have explained more fully how it had considered her suggestion that she add her grandmother to her application, and how it could approach any problems with mould. However, overall, it has applied its policy and explained why it cannot depart from this.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Lambeth
LGO (Local Government & Social Care Ombudsman)
Not Upheld
Reference 25-012-911
Sector Housing
Category Allocations
Decided 26 July 2026
View London Borough of Lambeth scorecard
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website