London Borough of Islington

Mr X complains the Council unlawfully suspended his housing register application while it reassessed his situation; and, delayed in processing a medical assessment form for his mother and change of circumstances form. He says the Council policy says it should complete its reassessment within six weeks. Mr X says this has caused him distress and to be disadvantaged in relation to his place on the housing register. We have found fault in the Council’s actions for delay in assessing Mr X’s medical and change of circumstances forms and for providing confusing information about his case being suspe