Mrs X complained about how the Council delayed the annual review process of her child’s (Y) Education, Health and Care Plan. Mrs X also complained about the Council’s failure to provide Y with full-time education and its poor complaint handling. There was fault by the Council which caused injustice to Y and Mrs X. The Council will take action to remedy the injustice caused to Y and Mrs X.
Source · LGO (Local Government & Social Care Ombudsman)
Birmingham City Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-012-839
Sector Education
Category Special Educational Needs
Decided 28 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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