There was significant service failure resulting in a fifteen-month delay in issuing a final Education, Health and Care Plan. This caused inconvenience and distress. The Council has agreed a symbolic payment to acknowledge the impact of the fault.
Source · LGO (Local Government & Social Care Ombudsman)
Lancashire County Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-012-750
Sector Education
Category Special Educational Needs
Decided 21 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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