There was no delay in the Council implementing school transport for Mr X’s child Y after they moved school. Therefore, the Council was not at fault. The Council was at fault for the delay in responding to Mr X’s complaint.
Source · LGO (Local Government & Social Care Ombudsman)
North Yorkshire Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-012-691
Sector Education
Category School Transport
Decided 23 July 2026
View North Yorkshire County Council scorecard
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website