Mr D says the Council has delayed responding to his statutory review request relating to his homelessness application. I have found fault by the Council. It has delayed by around 12 months. This meant Mr D was caused avoidable time and trouble chasing up the case and making a complaint. The Council has agreed to pay Mr D redress and has issued the review decision.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Ealing
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-012-296
Sector Housing
Category Homelessness
Decided 25 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| 25-018-120 | — | Other | |
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