Leicester City Council

Ms X complains for Mr Y the Council failed to provide him with interim accommodation as it had banned him from using single person homeless accommodation causing distress. We found fault because despite banning Mr Y from that accommodation the Council had made a statutory decision, he was owed a relief duty under housing legislation and homelessness guidance. So owed a duty to Mr Y to provide him with interim accommodation. We have made suitable recommendations for the Council to remedy the injustice caused to Mr Y so have completed our investigation