We will not investigate the complaint about Ms X’s priority on the Council’s housing register because there is insufficient evidence of fault in its decision-making to justify our involvement. We will not investigate a complaint about whether her current property was suitable, when offered, because it was reasonable for Ms X to have exercised her rights of review and appeal when the offer was made and the homelessness duty ended.
Source · LGO (Local Government & Social Care Ombudsman)
Thurrock Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-012-157
Sector Housing
Category Allocations
Decided 11 February 2026
View Thurrock Council scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Thurrock Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-005-485 | — | Other | |
| 25-025-079 | — | Other | |
| 25-003-976 | — | Other | |
| 25-014-410 | — | Other | |
| 24-022-615 | — | Upheld |