We will not investigate this complaint about how the Council handled a freedom pass application. This is because there is not enough evidence of fault to warrant our involvement.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Lambeth
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-011-965
Sector Adult Care Services
Category Transport
Decided 23 June 2026
View London Borough of Lambeth scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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