Miss X complains about support provided to her adult son while he was in the Council’s care. The Council considered her complaint under the statutory children’s complaints procedure at stage one but then refused to progress it to stage two. This was fault causing injustice, which the Council has agreed to remedy through the actions set out at the end of this statement.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Barnet
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-011-894
Sector Children S Care Services
Category Looked After Children
Decided 20 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-016-436 | — | Other | |
| 25-017-774 | — | Other | |
| 25-008-394 | — | Not Upheld | |
| 25-018-360 | — | Other | |
| 25-011-589 | — | Upheld |