Mr X complained the Council failed to tell him it had decided to charge him for care before he moved into supported living. We find no fault in how the Council communicated the care charges to Mr X.
Source · LGO (Local Government & Social Care Ombudsman)
Kent County Council
LGO (Local Government & Social Care Ombudsman)
Not Upheld
Reference 25-011-660
Sector Adult Care Services
Category Charging
Decided 06 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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