Ms D says the Council incorrectly withdrew an offer of housing and changed her housing band in 2025. I have found the Council at fault because it failed to clarify whether Ms D was eligible for her former banding level. Its review of the case was flawed and gave incorrect reasons for why the banding had changed. I have asked the Council to carry out a new review.
Source · LGO (Local Government & Social Care Ombudsman)
Dudley Metropolitan Borough Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-011-493
Sector Housing
Category Allocations
Decided 16 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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