Source · LGO (Local Government & Social Care Ombudsman)

Rochford District Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-011-361 Sector Housing Category Allocations Decided 26 May 2026

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We found no fault on Miss Y’s complaint about the Council failing to assess her medical needs and information. There was fault in failing to tell her it had suspended medical assessments with the introduction of its new housing allocation scheme. There was also fault in the way it dealt with her formal complaint. The apologies the Council gave remedied the injustice these failures caused.

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Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving Rochford District Council

Reference	Date	Summary	Outcome
25-011-917	26 Jan 2026	Summary: We will not investigate Miss X’s complaint about housing allocations. There is insufficient evidence of fault to justify investigation.	Other
25-007-088	19 Nov 2025	Summary: We will not investigate this complaint about the Council’s advice to Miss X regarding her eligibility to join its …	Other
24-017-893	06 Apr 2025	Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing application. This is because there …	Other
23-005-002	27 Jun 2024	Summary: Mr X and his neighbours complained the Council is at fault in how it considered a planning application for …	Upheld
22-016-507	02 May 2024	Summary: We will not investigate this complaint made by a parish council about the Council’s handling of a complaint about …	Other

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