The Council was not at fault for requiring Ms X to settle a historic debt as part of her Right to Buy (RtB) application. The Council was at fault for failing to make it clear that Ms X’s rent arrears from her time in temporary accommodation would remain on her housing account. This caused Ms X uncertainty during the Right to Buy application process. The Council has already apologised to Ms X which is sufficient to remedy the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
Kirklees Metropolitan Borough Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-011-357
Sector Housing
Category Other
Decided 12 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-009-501 | — | Upheld | |
| 25-017-543 | — | Upheld | |
| 25-020-499 | — | Other | |
| 24-022-688 | — | Upheld | |
| 25-004-542 | — | Other |