Mrs X complained the Council failed to meet the statutory timescales to issue her son’s Education Health and Care Plan following annual reviews in January and December 2025. Neither plan has been issued causing distress and frustrating Mrs X’s appeal rights. A symbolic payment and immediate action to issue the EHC Plan is agreed.
Source · LGO (Local Government & Social Care Ombudsman)
Cornwall Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-011-350
Sector Education
Category Special Educational Needs
Decided 28 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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