We will not investigate this complaint about the Council’s failure to follow the correct guidance when it provided housing advice to Mr X’s tenant. This is because an investigation would be unlikely to find fault with the Council’s actions.
Source · LGO (Local Government & Social Care Ombudsman)
Newcastle-under-Lyme Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-011-213
Sector Housing
Category Homelessness
Decided 10 February 2026
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website