We will not investigate this complaint about the Council’s failure to follow the correct guidance when it provided housing advice to Mr X’s tenant. This is because an investigation would be unlikely to find fault with the Council’s actions.
Source · LGO (Local Government & Social Care Ombudsman)
Newcastle-under-Lyme Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-011-213
Sector Housing
Category Homelessness
Decided 10 February 2026
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Newcastle-under-Lyme Borough Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-013-175 | — | Other | |
| 25-023-265 | 08 Jun 2026 | We will not investigate Mr X’s complaint about the Council’s recovery of his council tax arrears. This is because the … | Other |
| 25-022-347 | 04 Jun 2026 | We cannot investigate Mr X’s complaint about the Council’s decision to refuse his planning application. We will not investigate his … | Other |
| 25-013-865 | 12 Feb 2026 | We will not investigate this complaint about a council tax discount. This is because the Council has agreed to remedy … | Other |
| 25-007-912 | 13 Nov 2025 | Summary: We will not investigate this complaint the Council misled its Planning Committee. There is not enough evidence of fault … | Other |