The Council failed to investigate and provide oversight when Mrs X complained that her child, Y’s specialist provision in their Education, Health and Care (EHC) Plan was not being delivered. The Council also delayed consulting with post-16 placements and delayed issuing Y’s post-16 EHC Plan by four months. The Council agreed to apologise and make a symbolic payment to recognise the injustice this caused. It will also take action to prevent similar fault occurring in the future.
Source · LGO (Local Government & Social Care Ombudsman)
Nottinghamshire County Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-011-000
Sector Education
Category Special Educational Needs
Decided 17 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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