Source · LGO (Local Government & Social Care Ombudsman)

Norfolk County Council

LGO (Local Government & Social Care Ombudsman) Other Reference 25-010-912 Sector Adult Care Services Category Disabled Facilities Grants Decided 10 February 2026

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Inflexible Local Authority Funding

Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We will not investigate this complaint about the Council’s role in the maintenance of a faulty bath-lift that caused the complainant to have an accident in June 2023. The complaint is late.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving Norfolk County Council

Reference	Date	Summary	Outcome
25-016-426	23 Aug 2026	Summary: We have upheld Ms X’s complaint because the Council should have considered her complaints under the statutory procedure. The …	Upheld
25-024-603	23 Aug 2026	Summary: We will not investigate this complaint about the management of the complainant’s son’s special educational needs. This is because …	Other
25-029-378	21 Aug 2026	Summary: We cannot investigate this complaint about the Council’s involvement in Mr X’s child’s case. We have no power in …	Other
25-019-248	18 Aug 2026	Summary: We will not investigate Mrs X’s complaint about alternative education provision for her child. There is insufficient evidence of …	Other
25-017-372	17 Aug 2026	Summary: Mrs X complained the Council failed to take action to ensure it met her assessed eligible needs after she …	Upheld

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