We have upheld Miss X’s complaint about how the Council handled the review of her housing band decision. The Council agreed a proportionate remedy and service improvements which removed the need for us to investigate.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Waltham Forest
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-010-809
Sector Housing
Category Allocations
Decided 14 June 2026
View Waltham Forest Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving London Borough of Waltham Forest
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-020-501 | — | Other | |
| 25-002-671 | — | Upheld | |
| 25-020-604 | — | Other | |
| 25-017-558 | — | Other | |
| 24-023-123 | — | Upheld |