Miss X complained about the Council’s failure to put in place the Education Otherwise Than At School package for her daughter. We find the Council was at fault for its delay in securing provision for Miss X’s daughter. This caused Miss X distress and upset. Miss X’s daughter missed out on provision she is legally entitled to. The Council has agreed to apologise to Miss X and make a payment to her.
Source · LGO (Local Government & Social Care Ombudsman)
Somerset Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-010-696
Sector Education
Category Special Educational Needs
Decided 13 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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