Source · LGO (Local Government & Social Care Ombudsman)

City of York Council

LGO (Local Government & Social Care Ombudsman) Other Reference 25-010-164 Sector Benefits And Tax Category Council Tax Decided 16 September 2025

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Full decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal.

The complaint

Mr X complains that the Council has unreasonably applied a Council tax premium to a property he owns.

The Ombudsman’s role and powers

The law says we cannot normally investigate a complaint when someone has a right of appeal, reference or review to a tribunal about the same matter. However, we may decide to investigate if we consider it would be unreasonable to expect the person to use this right. (Local Government Act 1974, section 26(6)(a), as amended) The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

Mr X says that he bought a property but was unable to move into it immediately due to the amount of work required. The Council applied an empty homes premium as the property had remained empty for the required period.

Any dispute about the application of an empty homes premium can be appealed to a Valuation Tribunal.

The tribunal is an independent body which can determine any dispute about such decisions. I see no reason why an appeal could not be made in this case and so the complaint is out of jurisdiction.

Final decision

We will not investigate Mr X’s complaint because he has a right of appeal to a Valuation Tribunal.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

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