We will not investigate Ms X’s complaint about the Council’s children’s services and its refusal of her request to change social worker. An investigation would not lead to a different outcome. We cannot investigate a complaint about a decision to start court action or what happened in court.
Source · LGO (Local Government & Social Care Ombudsman)
Durham County Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-009-510
Sector Children S Care Services
Category Child Protection
Decided 04 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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