Source · LGO (Local Government & Social Care Ombudsman)

Royal Borough of Greenwich

LGO (Local Government & Social Care Ombudsman) Other Reference 25-009-492 Sector Environment And Regulation Category Other Decided 02 June 2026

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Summary

We will not investigate Mr X’s complaint about how the Council dealt with 2022 reports about the property next door and a later bedbug infestation, and how it replied to his contacts and complaints. There is no worthwhile outcome achievable from investigating a claimed link between the 2022 issues and the infestation. There is not enough evidence of fault in how the Council dealt with the infestation to warrant us investigating, nor enough evidence of Council actions or inactions causing Mr X’s claimed injustices, to justify investigating. We do not investigate council communications or compla

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