We will not investigate Mr X’s complaint about how the Council dealt with 2022 reports about the property next door and a later bedbug infestation, and how it replied to his contacts and complaints. There is no worthwhile outcome achievable from investigating a claimed link between the 2022 issues and the infestation. There is not enough evidence of fault in how the Council dealt with the infestation to warrant us investigating, nor enough evidence of Council actions or inactions causing Mr X’s claimed injustices, to justify investigating. We do not investigate council communications or compla
Source · LGO (Local Government & Social Care Ombudsman)
Royal Borough of Greenwich
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-009-492
Sector Environment And Regulation
Category Other
Decided 02 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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