Source · LGO (Local Government & Social Care Ombudsman)

NHS Hampshire and Isle of Wight ICB (25 008 975a)

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-008-975a Sector Health Category Assessment And Funding Decided 10 February 2026

Summary

Mr X complained about repeated failures of Hampshire County Council and NHS Hampshire and Isle of Wight Integrated Care Board to work together. He complained this caused: a prolonged delay in discharging his wife from hospital; and, his wife to be left without funding for necessary night-time care. We found fault with the Council and the ICB for failing to manage a funding dispute adequately. This caused an avoidable delay in Mrs X’s discharge from hospital which, in turn, caused avoidable stress and frustration. We have not found fault in the way each organisation considered Mrs X’s night‑tim