The Council was at fault for not considering whether it had a duty to protect Ms X’s personal possessions. This caused Ms X uncertainty about whether the Council would have taken steps to protect her possessions before some of them were destroyed. The Council agreed to apologise to Ms X and make a payment for the uncertainty caused.
Source · LGO (Local Government & Social Care Ombudsman)
Trafford Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-008-970
Sector Housing
Category Homelessness
Decided 07 June 2026
View Trafford Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Trafford Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-019-682 | — | Other | |
| 25-023-295 | — | Other | |
| 25-009-569 | — | Other | |
| 24-021-088 | — | Not Upheld | |
| 25-019-298 | — | Other |