Source · LGO (Local Government & Social Care Ombudsman)

Acorn Lodge Limited

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-008-747 Sector Adult Care Services Category Residential Care Decided 10 June 2026

Summary

Acorn Lodge Limited, was at fault for failing to carry out a review of Mrs Y’s care needs prior to issuing her with an eviction notice. The care provider has agreed to apologise and make a payment to remedy the injustice caused.