Acorn Lodge Limited, was at fault for failing to carry out a review of Mrs Y’s care needs prior to issuing her with an eviction notice. The care provider has agreed to apologise and make a payment to remedy the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
Acorn Lodge Limited
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-008-747
Sector Adult Care Services
Category Residential Care
Decided 10 June 2026
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website