We will not investigate this complaint about garden waste collection. The Council accepted fault, apologised for the impact, and refunded the full years cost. We are satisfied with this action and it is unlikely we would achieve anything further.
Source · LGO (Local Government & Social Care Ombudsman)
North Northamptonshire Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-008-239
Sector Environment And Regulation
Category Refuse And Recycling
Decided 12 February 2026
View North Northamptonshire Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving North Northamptonshire Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-006-118 | — | Upheld | |
| 25-011-805 | — | Other | |
| 24-018-657 | — | Other | |
| 25-012-435 | — | Other | |
| 25-004-752 | — | Upheld |