Source · LGO (Local Government & Social Care Ombudsman)

North East Lincolnshire Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-007-971 Sector Education Category Special Educational Needs Decided 02 June 2026

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Summary

Mrs X complained the Council failed to provide the provision in section F of her child, Miss Y’s Education Health and Care (EHC) Plan. She also complained the Council had failed to properly consider Miss Y’s voice in its decision making around recruitment of a new educational practitioner. We found the Council at fault for failing to provide the provision in Miss Y’s EHC Plan between April and October 2025 causing a loss of educational provision. The Council also delayed and poorly communicated its decisions causing further frustration and uncertainty to Mrs X and Miss Y. The Council agreed to

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Reference Date Summary Outcome
25-014-000 Other
25-013-647 Other
25-013-641 Upheld
24-015-586 Upheld
25-001-499 Upheld
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