West Northamptonshire Council

We will discontinue our investigation into Mrs X’s complaint about how the Council’s children’s social care service dealt with her daughter’s case. Her daughter is now an adult and has not provided any consent for us to investigate the complaint. Although we could investigate part of the complaint – about Mrs X’s own alleged injustice – anyway, we would not be able to disclose any information to her and there is not enough evidence of fault or injustice to justify taking this approach.