Source · LGO (Local Government & Social Care Ombudsman)

Wakefield Metropolitan District Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-007-776 Sector Children S Care Services Category Disabled Children Decided 13 July 2026

Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

Ms X complained the Council failed to offer suitable support for her children with complex needs. We find the Council at fault for failing to adhere to the timeframe for completing its stage two complaint review. This caused Ms X distress and frustration. The Council has agreed to apologise to remedy the injustice caused.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving Wakefield Metropolitan District Council

Reference	Date	Summary	Outcome
25-020-767	—		Other
25-026-549	24 Jul 2026	We cannot investigate Miss X’s complaint about the Council’s conduct during the SEND Tribunal’s process. This is because the law …	Other
25-030-761	14 Jul 2026	We will not investigate this complaint about how the Council responded to reports of road defects. This is because any …	Other
25-008-455	06 Jul 2026	We will not investigate this complaint about Mrs X’s relative’s care. This is because we cannot achieve the outcome requested …	Other
26-006-984	06 Jul 2026	We will not investigate this complaint about the Council’s investigation into the conduct of a civil enforcement officer as any …	Other

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