Mrs X complained how the independent appeal panel dealt with her appeal for a school place for her son. We find some fault in the clerk’s notes about the stage one process. This did not cause Mrs X a significant injustice. However, the Council has agreed to our recommendation to implement a service improvement to prevent a recurrence of the fault.
Source · LGO (Local Government & Social Care Ombudsman)
Durham County Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-007-651
Sector Education
Category School Admissions
Decided 13 February 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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