Mrs X complained the Council failed to provide education for her child Y, when she was unable to attend school and delayed completing an Education, Health and Care Needs Assessment. We found fault by the Council on both matters. The Council has agreed to apologise to Mrs X and Y and make a payment to recognise the injustice caused to them.
Source · LGO (Local Government & Social Care Ombudsman)
Shropshire Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-007-360
Sector Education
Category Alternative Provision
Decided 18 June 2026
View Shropshire Council scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Shropshire Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-020-159 | — | Other | |
| 25-019-191 | — | Other | |
| 25-019-969 | — | Other | |
| 25-011-071 | — | Upheld | |
| 25-019-796 | — | Other |