Source · LGO (Local Government & Social Care Ombudsman)

London Borough of Southwark

LGO (Local Government & Social Care Ombudsman) Other Reference 25-006-278 Sector Benefits And Tax Category Council Tax Decided 04 August 2025

View Southwark Council scorecard

Full decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about liability for Council tax as it has been appealed to a Valuation Tribunal.

The complaint

Mr X says that he has been charged Council tax on a property he had refurbished and was empty.

The Ombudsman’s role and powers

We cannot investigate a complaint if someone has appealed to a tribunal about the same matter. We also cannot investigate a complaint if in doing so we would overlap with the role of a tribunal to decide something which has been or could have been referred to it to resolve using its own powers. (Local Government Act 1974, section 26(6)(a), as amended) The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

Mr X says he bought a property in October 2024 and refurbished such that it was able to be rented out in April 2025. Nevertheless, he received a Council tax bill for the property for that period. He appealed to a Valuation Tribunal.

Any dispute about Council tax liability can be appealed to a Valuation Tribunal. The tribunal is an independent body which can determine any dispute about such decisions. An appeal has been made in this case and so the complaint is out of jurisdiction.

Final decision

We will not investigate Mr X’s complaint because he appealed to a Valuation Tribunal.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

Other decisions involving London Borough of Southwark

Reference Date Summary Outcome
25-002-813 Upheld
25-019-019 Other
25-018-288 Other
25-011-634 Upheld
25-016-594 Other
View all decisions for this organisation