Mr X complained the Council delayed providing him with a garden waste bin. He said this caused him unnecessary frustration. We find the Council at fault which caused injustice. The Ombudsman is satisfied the Council’s actions have remedied the injustice to Mr X.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Lewisham
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-006-243
Sector Environment And Regulation
Category Refuse And Recycling
Decided 11 February 2026
View Lewisham Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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