Source · LGO (Local Government & Social Care Ombudsman)

Birmingham City Council

LGO (Local Government & Social Care Ombudsman) Other Reference 25-006-081 Sector Benefits And Tax Category Council Tax Decided 20 October 2025

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Full decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about a dispute over council tax liability because there is a right of appeal to a Valuation Tribunal.

The complaint

Ms X complains the Council has applied a charge for council tax she considers she does not owe.

The Ombudsman’s role and powers

The law says we cannot normally investigate a complaint when someone has a right of appeal, reference or review to a tribunal about the same matter. (Local Government Act 1974, section 26(6)(a), as amended) The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

Final decision

We will not investigate Ms X’s complaint because she has a right of appeal to a Valuation Tribunal.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

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