Source · LGO (Local Government & Social Care Ombudsman)

London Borough of Hammersmith & Fulham

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-005-077 Sector Adult Care Services Category Other Decided 09 February 2026

View Hammersmith and Fulham Council scorecard

Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We find fault by West London NHS Trust and London Borough of Hammersmith and Fulham in terms of their delivery of aftercare services to which Mr X was entitled under section 117 of the Mental Health Act 1983. This fault caused Mr X uncertainty and distress. The Trust and Council will apologise to Mr X and the Trust will pay him a financial remedy. The Trust and Council will also ensure Mr X has an appropriate section 117 aftercare plan in place and an allocated care coordinator.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website