Source · LGO (Local Government & Social Care Ombudsman)

Breckland District Council

LGO (Local Government & Social Care Ombudsman) Other Reference 25-004-621 Sector Benefits And Tax Category Council Tax Decided 20 July 2025

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Full decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about a Council tax increase as it affects all or most of the population of the area.

The complaint

Mr X complains that the Council changed its boundaries which resulted in an increase in Council tax.

The Ombudsman’s role and powers

We cannot investigate something that affects all or most of the people in a council’s area. (Local Government Act 1974, section 26(7), as amended)

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

Mr X says that the Council altered its boundaries which resulted in an increase in the Council tax charged in the area.

The Ombudsman cannot investigate a complaint which affects all or most of the people in the area. As such the complaint is out of jurisdiction.

Final decision

We will not investigate Mr X’s complaint because it affects all or most of the people in the area.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website