Source · LGO (Local Government & Social Care Ombudsman)

Breckland District Council

LGO (Local Government & Social Care Ombudsman) Other Reference 25-004-621 Sector Benefits And Tax Category Council Tax Decided 20 July 2025

Full decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about a Council tax increase as it affects all or most of the population of the area.

The complaint

Mr X complains that the Council changed its boundaries which resulted in an increase in Council tax.

The Ombudsman’s role and powers

We cannot investigate something that affects all or most of the people in a council’s area. (Local Government Act 1974, section 26(7), as amended)

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

Mr X says that the Council altered its boundaries which resulted in an increase in the Council tax charged in the area.

The Ombudsman cannot investigate a complaint which affects all or most of the people in the area. As such the complaint is out of jurisdiction.

Final decision

We will not investigate Mr X’s complaint because it affects all or most of the people in the area.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

Other decisions involving Breckland District Council

Reference Date Summary Outcome
25-012-626 05 Nov 2025 Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. … Other
24-020-185 28 May 2025 Summary: We will not investigate Mr X’s complaint about the Council’s general handling of his homelessness application because there is … Other
24-008-445 06 Apr 2025 Summary: We will not investigate Mr X’s complaint about how the Council dealt with a planning application. We are unlikely … Other
24-008-065 24 Oct 2024 Summary: We will not investigate Miss X’s complaint about the Council’s handling of her homeless case. This is because the … Upheld
24-011-369 15 Oct 2024 Summary: We will not investigate this complaint about a Council tax premium as there is a right of appeal to … Other
View all decisions for this organisation