The Council was at fault for delay issuing Miss X’s child’s Education, Health and Care plan, for failing to have appropriate oversight over the child’s alternative education, and for its poor communication and complaint handling. This caused Miss X uncertainty, frustration and distress. The Council has apologised and offered Miss X a payment.
Source · LGO (Local Government & Social Care Ombudsman)
Rochdale Metropolitan Borough Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-004-481
Sector Education
Category Special Educational Needs
Decided 25 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Rochdale Metropolitan Borough Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-019-162 | — | Other | |
| 24-021-599 | — | Upheld | |
| 25-005-062 | — | Not Upheld | |
| 25-011-060 | — | Upheld | |
| 25-025-885 | — | Other |