Source · LGO (Local Government & Social Care Ombudsman)

West Northamptonshire Council

LGO (Local Government & Social Care Ombudsman) Other Reference 25-003-486 Sector Other Categories Category Other Decided 23 June 2025

View West Northamptonshire Council scorecard

Full decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about how the Council dealt with a conduct complaint about a parish councillor as we can achieve no meaningful outcome.

The complaint

Mrs X complains the Council failed to properly investigate her complaint of bullying by a parish councillor. Mrs X wants the councillor to be removed from their post.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We investigate complaints about some councils and certain other bodies though we cannot investigate the actions of parish councils. (Local Government Act 1974, sections 25 and 34(1), as amended) The courts have said we can decide not to investigate a complaint about any action by an organisation concerning a matter which the law says we cannot investigate. (R (on the application of M) v Commissioner for Local Administration [2006] EHWCC 2847 (Admin))

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

Parish councils and the actions of parish councillors are not within our legal remit. We will not investigate Mrs X’s complaint because of this and as we cannot achieve the outcome she seeks, for the councillor to be removed from their post, or any other meaningful outcome.

Final decision

We will not investigate Mrs X’s complaint because we can achieve no meaningful outcome.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

Other decisions involving West Northamptonshire Council

Reference Date Summary Outcome
25-008-166 Upheld
25-017-636 Other
25-011-714 Other
25-017-577 Other
25-016-277 Other
View all decisions for this organisation