Source · LGO (Local Government & Social Care Ombudsman)

London Borough of Southwark

LGO (Local Government & Social Care Ombudsman) Other Reference 25-003-117 Sector Benefits And Tax Category Council Tax Decided 10 June 2025

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Full decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

The complaint

Mr X complains that the Council is enforcing a Council tax against him for a property for which he is not liable.

The Ombudsman’s role and powers

The law says we cannot normally investigate a complaint when someone has a right of appeal, reference or review to a tribunal about the same matter. However, we may decide to investigate if we consider it would be unreasonable to expect the person to use this right. (Local Government Act 1974, section 26(6)(a), as amended) The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

Mr X says that he left part of his rented property on 1 July 2024 and the liability for Council tax for that part of the building carried over to another person. Nevertheless, he says that the Council still holds him liable for Council tax for that part of the building after that date.

Any dispute about liability for Council tax can be appealed to a Valuation Tribunal.

The tribunal is an independent body which can determine any dispute about such decisions. I see no reason why an appeal could not be made in this case and so the complaint is out of jurisdiction.

Final decision

We will not investigate Mr X’s complaint because he can appeal to a Valuation Tribunal.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

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25-011-634 Upheld
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