The Council delayed deciding whether to issue Miss X’s child, Y with an Education, Health and Care (EHC) Plan within statutory timescales. This was caused by a 17 week delay in obtaining Educational Psychologist (EP) advice and a further delay of 12 weeks to issue the final Plan with EP advice in hand. The Council was also at fault for failing to decide whether it should put alternative provision in place for Y when it was aware in January 2025 that Y was not in school. The Council has already apologised to Miss X and provided a suitable payment to remedy the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
Suffolk County Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-002-337
Sector Education
Category Special Educational Needs
Decided 13 February 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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