Source · LGO (Local Government & Social Care Ombudsman)

Suffolk County Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-002-337 Sector Education Category Special Educational Needs Decided 13 February 2026

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Summary

The Council delayed deciding whether to issue Miss X’s child, Y with an Education, Health and Care (EHC) Plan within statutory timescales. This was caused by a 17 week delay in obtaining Educational Psychologist (EP) advice and a further delay of 12 weeks to issue the final Plan with EP advice in hand. The Council was also at fault for failing to decide whether it should put alternative provision in place for Y when it was aware in January 2025 that Y was not in school. The Council has already apologised to Miss X and provided a suitable payment to remedy the injustice caused.

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Reference Date Summary Outcome
25-015-204 Other
25-015-443 Other
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25-021-841 Other
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