Mrs X complained about the way the Council dealt with her son, Y’s education. The Council was at fault for delaying in completing an annual review and poor communication and complaint handling. This caused Mrs X and Y frustration and uncertainty. The Council has agreed to apologise, make a payment and make service improvements.
Source · LGO (Local Government & Social Care Ombudsman)
Derbyshire County Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-001-451
Sector Education
Category Special Educational Needs
Decided 18 June 2026
View Derbyshire County Council scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Derbyshire County Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-007-177 | — | Upheld | |
| 24-023-504 | — | Upheld | |
| 24-017-129 | — | Upheld | |
| 25-015-576 | — | Other | |
| 25-013-591 | — | Other |