Source · LGO (Local Government & Social Care Ombudsman)
The Orders Of St. John Care Trust
LGO (Local Government & Social Care Ombudsman)
Not Upheld
Reference 25-000-898
Sector Adult Care Services
Category Residential Care
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving The Orders Of St. John Care Trust
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 24-002-933 | 21 Oct 2024 | Summary: We will not investigate Mrs X’s complaint about the care provider not including her late mother Mrs Y’s wedding … | Other |
| 24-000-226 | 04 Jun 2024 | Summary: We will not investigate this complaint from Mrs X complaining the Care Home failed to refer her late relative … | Upheld |
| 21-017-570 | 27 Sep 2022 | Summary: We will not investigate this complaint about the Care Provider failing to manage Mr Y’s pain properly at the … | Other |
| 21-006-067 | 31 May 2022 | Summary: We have found fault in the way the Home communicated with Ms C’s family and in its record keeping. … | Upheld |
| 21-016-719 | 28 Mar 2022 | Summary: We will not investigate this complaint about staffing levels at a care home. The Care Quality Commission is the … | Other |