Source · LGO (Local Government & Social Care Ombudsman)

The Orders Of St. John Care Trust

LGO (Local Government & Social Care Ombudsman) Not Upheld Reference 25-000-898 Sector Adult Care Services Category Residential Care

Other decisions involving The Orders Of St. John Care Trust

Reference Date Summary Outcome
24-002-933 21 Oct 2024 Summary: We will not investigate Mrs X’s complaint about the care provider not including her late mother Mrs Y’s wedding … Other
24-000-226 04 Jun 2024 Summary: We will not investigate this complaint from Mrs X complaining the Care Home failed to refer her late relative … Upheld
21-017-570 27 Sep 2022 Summary: We will not investigate this complaint about the Care Provider failing to manage Mr Y’s pain properly at the … Other
21-006-067 31 May 2022 Summary: We have found fault in the way the Home communicated with Ms C’s family and in its record keeping. … Upheld
21-016-719 28 Mar 2022 Summary: We will not investigate this complaint about staffing levels at a care home. The Care Quality Commission is the … Other
View all decisions for this organisation