Mrs X complained about the quality of care provided to her mother, Ms Y, by The Orders of St John Care Trust when she resided in Goodson Lodge Care Centre. We found the Care Provider’s actions did not cause injustice to Ms Y.
Source · LGO (Local Government & Social Care Ombudsman)
The Orders Of St. John Care Trust
LGO (Local Government & Social Care Ombudsman)
Not Upheld
Reference 25-000-898
Sector Adult Care Services
Category Residential Care
Decided 09 February 2026
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website