Surrey County Council

There was no fault in the enforcement action the Council took against an early years provider after Mr X reported that the provider was unlawfully charging ‘top-up’ fees to parents of children with free nursery places. The Council followed its compliance procedure properly and required changes of the provider which brought its practice in line with government guidance. The Council’s decision that the provider’s additional fees did not amount to ‘top-ups’ was made without fault and therefore we cannot question it.