Miss X complained about the Council’s handling of her Housing Benefit claim while she lived in temporary accommodation. We found the Council was at fault for errors in assessing Housing Benefit, giving incorrect advice and sending inaccurate suspension correspondence. The Council has already corrected the Housing Benefit award and made a Discretionary Housing Payment to address the earlier shortfall. The Council has agreed to remedy the outstanding injustice.
Source · LGO (Local Government & Social Care Ombudsman)
Huntingdonshire District Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-000-200
Sector Benefits And Tax
Category Housing Benefit And Council Tax Benefit
Decided 10 February 2026
View Huntingdonshire District Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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|---|---|---|---|
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