Mrs X complains the care provider failed to communicate with her or acknowledge complaints. Mrs X says this caused her distress. We will discontinue the investigation. The care provider has not responded to any of our attempts to contact it. We have exhausted our powers to obtain information to enable us to progress the investigation.
Source · LGO (Local Government & Social Care Ombudsman)
Savannah Care Limited
LGO (Local Government & Social Care Ombudsman)
Not Upheld
Reference 24-022-565
Sector Adult Care Services
Category Domiciliary Care
Decided 24 June 2026
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Savannah Care Limited
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 21-017-325 | 15 Jun 2022 | Summary: Mrs X complained the care provider refused to communicate with her and allow her to see her mother, Mrs … | Not Upheld |