Source · LGO (Local Government & Social Care Ombudsman)

Slough Borough Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 24-022-265 Sector Education Category Special Educational Needs Decided 13 February 2026

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Summary

The Council accepts it delayed issuing an amended final Education, Health and Care Plan for Miss X’s child Y. It also accepts it failed to provide Y with an alternative education and delayed responding to Miss X’s complaint. This caused Y to miss out on an education and Miss X distress and avoidable time and trouble. The Council has agreed to apologise to Miss X, put tutoring in place and making a symbolic payment to Miss X.

Other decisions involving Slough Borough Council

Reference Date Summary Outcome
25-022-400 Other
25-015-631 Other
26-001-374 Other
24-006-010 Upheld
25-011-307 Other
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