The Council accepts it delayed issuing an amended final Education, Health and Care Plan for Miss X’s child Y. It also accepts it failed to provide Y with an alternative education and delayed responding to Miss X’s complaint. This caused Y to miss out on an education and Miss X distress and avoidable time and trouble. The Council has agreed to apologise to Miss X, put tutoring in place and making a symbolic payment to Miss X.
Source · LGO (Local Government & Social Care Ombudsman)
Slough Borough Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 24-022-265
Sector Education
Category Special Educational Needs
Decided 13 February 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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