Source · LGO (Local Government & Social Care Ombudsman)

Durham County Council

LGO (Local Government & Social Care Ombudsman) Other Reference 24-021-243 Sector Education Category School Admissions Decided 01 May 2025

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Full decision

The Ombudsman's final decision

Summary: We cannot investigate this complaint about the Council failing to make adjustments for Mr X’s disability in conducting a school admission appeal hearing. This is because Mr X has started court action against the Council regarding these matters and a legal bar thus now permanently prevents us investigating them.

The complaint

Mr X complained the Council failed to make adjustments necessary for his disability during the conduct of a school admission appeal hearing.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We cannot investigate a complaint if someone has started court action about the matter. (Local Government Act 1974, section 26(6)(c), as amended)

How I considered this complaint

I considered information provided by the complainant and the Council.

I considered the Ombudsman’s Assessment Code.

Final decision

We cannot investigate Mr X’s complaint because he has started court action about the same matters.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

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