Source · LGO (Local Government & Social Care Ombudsman)

Somerset Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 24-021-050 Sector Education Category Special Educational Needs Decided 02 June 2026

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Summary

Miss X complained the Council failed to find a suitable school place for her child, Y, and did not secure enough alternative provision for Y. The Council was at fault for failing to find Y a suitable school place and failing to secure suitable alternative provision. The Council was also at fault for delaying issuing Y’s EHC Plan. This caused Miss X distress and uncertainty and meant Y did not receive a suitable education for around nine months. The Council should apologise and make a payment to Miss X.

Other decisions involving Somerset Council

Reference Date Summary Outcome
25-005-522 Upheld
25-009-010 Not Upheld
25-021-587 Other
25-003-056 Other
25-007-609 Not Upheld
View all decisions for this organisation