We will not investigate this complaint about how the Council communicated with Ms X and responded to her reports of antisocial behaviour. This is because further investigation would not lead to a different outcome, part of the complaint is premature, and complaints about data matters are best considered and decided by the Information Commissioner’s Office.
Source · LGO (Local Government & Social Care Ombudsman)
Birmingham City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 24-020-166
Sector Adult Care Services
Category Disabled Facilities Grants
Decided 21 May 2026
View Birmingham City Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Birmingham City Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 24-018-837 | — | Upheld | |
| 25-019-656 | — | Other | |
| 25-026-376 | — | Other | |
| 25-009-265 | — | Upheld | |
| 25-019-084 | — | Other |